E-Commerce Specialist - Remote from Bali, Indonesia

Join Suncoast Brands International Corporation as an E-Commerce Specialist and play a pivotal role in driving our digital sales growth across multiple e-commerce platforms. Based in the vibrant and dynamic locations of Bali, Indonesia, you will optimize our online presence and enhance the customer shopping experience. Our mission is to leverage cutting-edge e-commerce strategies to expand our market reach and boost sales. With a team of passionate professionals, we are committed to innovation and excellence in the digital retail space.

In this role, you will be responsible for managing our e-commerce operations, including inventory management, order processing, and customer service. You will work closely with our marketing and sales teams to ensure seamless integration of our online and offline strategies. This is an exciting opportunity to be part of a growing company that values creativity, dedication, and a customer-centric approach.

As an E-Commerce Specialist at Suncoast Brands International Corporation, you will utilize tools like Shopify, Magento, and Google Analytics to monitor and improve our online performance. You will also collaborate with our design and development teams to ensure our website is user-friendly and visually appealing. This role offers a unique chance to work in a dynamic and supportive environment, contributing to the success of a global brand.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our e-commerce platforms, including Shopify and Magento.
• Oversee inventory management to ensure product availability and reduce stockouts.
• Process and fulfill orders efficiently, ensuring timely delivery to customers.
• Provide exceptional customer service through various channels, including email, chat, and phone.
• Analyze sales data using Google Analytics to identify trends and make data-driven decisions.
• Collaborate with the marketing team to develop and implement e-commerce strategies.
• Work with the design and development teams to enhance the user experience on our website.
• Stay updated with the latest e-commerce trends and best practices to continuously improve our online operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce, preferably in a leadership role.
• Proficient in using e-commerce platforms like Shopify and Magento.
• Strong analytical skills with experience in using Google Analytics.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in e-commerce or digital marketing is a plus.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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